Betterguards intelligent ankle brace technology protects from common ankle injuries without sacrificing freedom of movement. During normal activity, The BetterGuard offers a full range of motion. In the event of sudden twisting or rolling, the mini piston activates to stabilize the ankle, allowing your body time to react before a serious injury can occur.

The adaptive Betterguards technology is the multi-patented adaptive mini piston. The technology is developed by German engineers and is designed to protect athletes from common ankle injuries, such as sudden twisting or rolling, without sacrificing freedom of motion.

The most common ankle injury is a lateral ankle sprain. The BetterGuard ankle brace reduces the risk of severe ankle sprains by reducing the amount of lateral ankle inversion and or supination movement in the event of sudden ankle rolling or turning. The brace is designed to stabilize the ankle during high-velocity inversion and or supination movements, providing stabilization and time to react before injury occurs.

The BetterGuard ankle brace is ideally suited as a preventative support for those who want to protect their ankles from common and frequent ankle injuries. Its responsive ankle bracing technology can benefit those who are at high risk of ankle turning or rolling during sports, work, or other high-risk activities. The BetterGuard ankle brace can also be used for recovery after an ankle injury to prevent re-injury during the rehabilitation process. It's important to consult your doctor or healthcare provider to find out if The BetterGuard is right for you.

The BetterGuard is being worn by professionals and amateurs in almost every sport including Basketball, Football, Soccer, Volleyball, Baseball, Tennis, Running, Golf, Handball, Skateboarding, Lacrosse, and many more.

Because of the lightweight comfortable, and sleek design of The BetterGuard, it will fit in any athletic shoe or cleat. We recommend low-top over high-top shoes for best results.

To find the right size for you, please refer to our size chart. If you are between two sizes according to the size chart, you should use your ankle circumference as a guide. For instance, if you have a slim foot, ankle, and calf area, we recommend choosing a smaller size. If you're not sure, order the larger size.

Please refer to the put on instructions to learn how to wear the brace correctly.

If you are between two sizes according to the size chart, base your decision on your ankle circumference. This is the crucial measure for size selection. If you are between two sizes, we recommend choosing the larger brace.

The brace is intended for repeated use. When used as intended, the minimum operating life of the mini piston is two million cycles, equivalent to four million steps. The duration of use of the brace depends on the extent of usage. Depending on the specific sport, usage, and care of the product, we expect a durability of at least 3-6 months with intensive use several times a week.

The BetterGuard shall only be used with low-cut shoes.

As with any protective device, some additional wear and tear may occur as a result of wearing an ankle brace under your shoe. In most cases The BetterGuard is not expected to damage the shoes.

It's important to understand that The BetterGuard is not a replacement for socks and should always be worn with socks that are at least as high as the top of the brace.

Please always wear The BetterGuard over your socks.

The BetterGuard is made of different polyester and Thermoplastic Polyurethane (TPU) materials, and some small metal parts. The fabric of the brace and flexible compression sleeve consists of 62% polyamide and 38% elastane.

Please contact our customer support at support@betterguards.com with your concerns

The brace is intended for repeated use. When used as intended, the minimum operating life of the mini piston is two million cycles, equivalent to four million steps. The duration of use of the brace depends on the extent of usage. Depending on the specific sport, usage, and care of the product, we expect a durability of at least 3-6 months with intensive use several times a week.

The product MUST NOT be used in the presence of any of the following:
› Anatomical conditions that prevent correct application of the bandage
› Lymphatic drainage disorders
› Arterial circulatory disorders
› Post-thrombotic states
› Skin diseases or skin irritations
› Acute injuries or open wounds in the ankle and/or foot area
› Severe sensory disturbances in the lower extremities
› Polyneuropathy (e.g. diabetes mellitus)
› Post-traumatic or postoperative acute care (e.g. swelling, hematoma, fresh scars)

For use, we recommend not exceeding a maximum outside temperature of 40° C and not falling below an outside temperature of -10° C. When storing, please make sure that the bandage is dry, frost-proof and protected from direct sunlight.

The BetterGuard is designed in Germany and manufactured within the EU. The built-in mini piston is produced at our location in Germany.

You can wash The BetterGuard by hand at a maximum of 86°F. Please close the hook and loop fasteners beforehand to protect the product. Afterward, let the brace air dry. Do not iron or bleach the brace. Do not dry the brace in a dryer, in direct sunlight, on a heater, or with a hairdryer. If necessary, clean the hook and loop fastener to ensure its functionality.

The BetterGuard molds to your foot like a second skin. As a result, getting in can be a little tight at the beginning, but that soon clears up. If you have any questions, please contact our Customer Support.

If your BetterGuard is damaged and this is not due to normal wear and tear, please contact our customer service. It's best to send an email and include a picture of the damage along with a description. This will help us expedite the processing and resolve your issue. Please send the email to support@betterguards.com with your concerns

While individual preferences may vary, many athletes prefer to wear two braces as a preventative measure to protect both ankles from injury.

Should you choose, The BetterGuard is available for both left and right ankles.

When you complete the order, we authorize the amount and after the order leaves the warehouse, we collect the money.

A few minutes after receiving your order, we will send you a confirmation email with your order number. If you don't find the email in your inbox, please check your spam folder. If you use Gmail, please check your advertising folder. Please note that it may take some time for us to receive your order and send the confirmation email.
If there is a typographical error in the e-mail address provided, we are unfortunately unable to send a confirmation e-mail. But don't worry, your order will still be processed normally.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, will receive a purchase confirmation by e-mail.

1. Subsequent to your order via the order receipt
2. Your invoice with the order processing
3. From the logistics provider that your package is on the way including tracking number

You will receive an email from us after the order process.

In such a case, please contact our support team.

Tel. No.: +1 917-590-6855 ext 1000
or
Email: support@betterguards.com

It depends on where you are. We strive to ship orders in 1-2 businesses days. Orders processed will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

Standard shipping is free for orders within the US. Additional shipping charges may apply for expedited shipping and orders outside the US.

Our main delivery method is USPS, but you may upgrade to expedited shipping for an additional cost.

As soon as the package has been shipped, the delivery status can be viewed via the tracking number of the shipping service provider.

Usually after the parcel has been accepted by the logistics service provider and a shipping label has been printed.

We always try to ship your order within 1-2 working days. However, unexpected factors can sometimes cause delays.

Your order may be delayed for the following reasons:
› Your order was shipped during our promotional period.
› You have ordered more than one item. In exceptional cases, your order may arrive in different packages and at different times.
› Your order was placed on a federal or regional holiday. All products are shipped from our warehouse in the US.
› There were other causes beyond our control.

You are welcome to contact our support team.

If your package does not arrive within the standard delivery time, you can contact our support team support@betterguards.com

There are various reasons why we cannot ship your order.

Some possible cases are:
› The item(s) you ordered are currently not in stock.
› You live in a particularly remote area that we cannot deliver to.
› You have entered a PO box as the delivery address. Unfortunately, it is not always possible for us to deliver to PO Boxes.
› There was a payment problem with the order.

If a product from our online store is defective and you would like to return it, please use the return portal. Our team will take care of it.

If we determine a defect in the product upon inspection, you will receive a replacement item.

We cannot be held responsible or liable for damages caused by negligence, misuse, wear and tear, or failure to follow the instructions in the user manual.

Please note that the lifespan of a product depends on individual usage, wearing habits, conditions of use, and maintenance. Products that break due to normal wear and tear or have exceeded their typical lifespan cannot be replaced.

As soon as your item arrives with us, we will make every effort to process your request as quickly as possible, usually within two business days.

Once the item has arrived and we have inspected it, we can issue a refund to the original payment method if the decision is positive.

You can return the product within 21 days. The conditions for this can be found under warranty terms and right of withdrawal. Please use the return portal for this.

In the returns portal, you have the option to return your product to us. For this, you will need your order number and the postal code of the shipping address provided during the order. In the next step, you can select the relevant product from your order.

Please select the reason for returning the product and specify the refund method. You can use the comment field to provide us with additional information.

Once all required data is filled out, you can download and print the return label and return request.

Please ship the product in suitable packaging. Place the return form in the package and attach the printed return label on the outside, making it clearly visible.

Important: We can only process returns with the attached return form. For a smooth return process, we recommend leaving a detailed explanation in the comment field.

If you need a different size after trying it on, you can send it back via the and place a new order through the returns/exchange portal.

If you would like to exchange your product within 21 days, please use the returns portal. For exchanges after more than 21 days, please contact our support (+49 (30) 4220669-100 or info@betterguards.de).

In both cases, please refer to the warranty terms and right of withdrawal.