Return Policy

You can return your order within 21 days without giving any reason. The period begins once you have received the goods. To exercise your right of withdrawal, please use our Returns Portal or contact our support team (+49 (30) 4220669-100 or info@betterguards.de).

Refund

If you return the goods, we will refund all costs (including standard shipping) after inspecting the items. We will use the same payment method you used for your original purchase.

Compensation for Diminished Value

If the goods lose value due to use that goes beyond checking the condition and function, we reserve the right to claim reasonable compensation. Please handle the items as you would in a store.

Fast & free shipping

Get your order fast with free standard shipping on all orders in the EU

Eco-aware

We’re scaling our global operations with a goal to help protect the future of sport

Money-back guarantee

If you're not satisfied for any reason, we’ll refund your full amount for any cancellation made within 21 days

Fast & easy returns

Shop worry-free, as you can return your order for free within 21 days

Sweatshop-free

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